Rent

What Are the Steps Involved in Renting?

Renting with Lapfix is simple, transparent, and stress-free:

• Choose the Device/Equipment you wish to rent (laptop, desktop, printer, CCTV).
• Pay a small refundable deposit to confirm your booking.
• Select your preferred delivery date at checkout.
• Complete a quick KYC verification (usually done within 24 hours).
• Delivery within 2–3 days after successful verification.
• Free installation/setup within 72 hours at your location.

Deposit Refund: When & How?

• Your security deposit is 100% refundable with no hidden deductions.
• Deductions apply only in cases of theft, loss, or major damage.
• Refund is processed within 72 hours after pickup & warehouse inspection.

Why Is KYC Required & What Documents Are Needed?

• KYC ensures a safe and trusted rental process, similar to financial services.
• It helps protect against non-returns or payment defaults.
• The process is quick (under 24 hours).
• Required documents:
• Government-issued ID proof (Aadhaar, Passport, DL, etc.)
• Address proof (Utility bill, rental agreement, etc.)

Delivery & Installation Timeline

• Delivery within 3 days once KYC is verified.
• Installation/setup is free and completed within 72 hours.
• Fast service with zero hassle for the customer.

What If I’m Not Satisfied With the Product?

• All rental products undergo a strict 25-point quality check before dispatch.
• If you’re unsatisfied, you can request a replacement within 3 days.
• No rental charges apply for unused days in case of replacement.

How Do I Pay Monthly Rentals? Any Late Fees?

• Multiple payment options: Cards, Net Banking, UPI.
• Invoices generated on the 30th of every month.
• Reminders sent via SMS, Email & WhatsApp with easy payment links.
• Late fees apply after 40 days of non-payment.

How to Return Products & Close Subscription?

• To end your subscription, simply raise a return request with Lapfix.
• If closed before the agreed rental contract ends, a 1-month rental charge is applied as an early closure fee.
• Smooth pickup process handled by Lapfix, without extra charges.